𝐆𝐚𝐦𝐞𝐨𝐥𝐨𝐠𝐲 𝐒𝐭𝐚𝐭𝐮𝐬 𝐔𝐩𝐝𝐚𝐭𝐞
Posted by GAMEOLOGY COLLABORATOR
With the recent announcement from the Victorian government surrounding business and how they are able to operate moving forward we wanted to take the time to clarify some of the questions we have already been getting from our customers.
𝑷𝒐𝒔𝒕𝒂𝒍 𝑶𝒓𝒅𝒆𝒓𝒔
The Gameology warehouse will remain open while complying with all government regulations. What this means is that orders are still being processed on time however if there are any changes to this or delays expected we will notify you as soon as possible.
This means that you can still make your online orders and pre-orders as normal.
𝑮𝒂𝒎𝒆𝒐𝒍𝒐𝒈𝒚 𝑹𝒆𝒕𝒂𝒊𝒍 𝑺𝒕𝒐𝒓𝒆
As per government regulations we will be required to close our retail store from close of business Wednesday which means that from that time onwards until the restrictions are lifted there will be no public access to the Gameology Retail store.
After that time we will still be offering Contactless Click and Collect on pickup orders as we have been for a few weeks now and you can find some more details of this process below.
𝑮𝒂𝒎𝒆𝒐𝒍𝒐𝒈𝒚 𝑪𝒍𝒊𝒄𝒌 & 𝑪𝒐𝒍𝒍𝒆𝒄𝒕 𝑷𝒊𝒄𝒌𝒖𝒑
1) Simply make a local pick-up order as you normally would online. Call our retail team on 0492 922 283 (please note this number is reserved for contactless pickup orders, not for general enquiries).
To reduce your wait please call in advance to let us know you would like to use our contactless pickup service.
2) When you arrive, please park in the designated parking bay to the left of our retail door.
Please open your boot for our staff, and call us again to let us know you have arrived.
We will come out and place the items in your boot, we will leave the boot open to allow you to confirm we have given you the correct order.
Contactless Pickup is available Monday to Saturday.
Please see here for more information on our Contactless Pickup: https://facebook.com/watch/?v=595417967844799
𝑬𝒙𝒊𝒔𝒕𝒊𝒏𝒈 𝑷𝒊𝒄𝒌𝒖𝒑 𝑶𝒓𝒅𝒆𝒓𝒔
Existing pickup orders can either be collected at our retail store before close of business at 5pm Wednesday, via our contactless click and collect method as mentioned above or are able to be changed to a postal order for the standard flat rate postage fee of $10.
𝑨𝒅𝒅𝒊𝒕𝒊𝒐𝒏𝒂𝒍 𝑸𝒖𝒆𝒔𝒕𝒊𝒐𝒏𝒔
If you have any additional questions feel free to ask them down below and we are more than happy to answer them or if it is about your specific order please send us a DM with your order number and we will be able to look into it for you.
Thanks so much everyone for your support.
- The Gameology Team
𝑷𝒐𝒔𝒕𝒂𝒍 𝑶𝒓𝒅𝒆𝒓𝒔
The Gameology warehouse will remain open while complying with all government regulations. What this means is that orders are still being processed on time however if there are any changes to this or delays expected we will notify you as soon as possible.
This means that you can still make your online orders and pre-orders as normal.
𝑮𝒂𝒎𝒆𝒐𝒍𝒐𝒈𝒚 𝑹𝒆𝒕𝒂𝒊𝒍 𝑺𝒕𝒐𝒓𝒆
As per government regulations we will be required to close our retail store from close of business Wednesday which means that from that time onwards until the restrictions are lifted there will be no public access to the Gameology Retail store.
After that time we will still be offering Contactless Click and Collect on pickup orders as we have been for a few weeks now and you can find some more details of this process below.
𝑮𝒂𝒎𝒆𝒐𝒍𝒐𝒈𝒚 𝑪𝒍𝒊𝒄𝒌 & 𝑪𝒐𝒍𝒍𝒆𝒄𝒕 𝑷𝒊𝒄𝒌𝒖𝒑
1) Simply make a local pick-up order as you normally would online. Call our retail team on 0492 922 283 (please note this number is reserved for contactless pickup orders, not for general enquiries).
To reduce your wait please call in advance to let us know you would like to use our contactless pickup service.
2) When you arrive, please park in the designated parking bay to the left of our retail door.
Please open your boot for our staff, and call us again to let us know you have arrived.
We will come out and place the items in your boot, we will leave the boot open to allow you to confirm we have given you the correct order.
Contactless Pickup is available Monday to Saturday.
Please see here for more information on our Contactless Pickup: https://facebook.com/watch/?v=595417967844799
𝑬𝒙𝒊𝒔𝒕𝒊𝒏𝒈 𝑷𝒊𝒄𝒌𝒖𝒑 𝑶𝒓𝒅𝒆𝒓𝒔
Existing pickup orders can either be collected at our retail store before close of business at 5pm Wednesday, via our contactless click and collect method as mentioned above or are able to be changed to a postal order for the standard flat rate postage fee of $10.
𝑨𝒅𝒅𝒊𝒕𝒊𝒐𝒏𝒂𝒍 𝑸𝒖𝒆𝒔𝒕𝒊𝒐𝒏𝒔
If you have any additional questions feel free to ask them down below and we are more than happy to answer them or if it is about your specific order please send us a DM with your order number and we will be able to look into it for you.
Thanks so much everyone for your support.
- The Gameology Team
Collection 2019
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