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Shipping Policy

Delivery Times

We use Australia Post eParcel for all of our deliveries. The delivery times can vary from 2 days to 7, but in most cases you should allow approximately 5 business days from the purchase date. If you require it earlier, we can send by Express post for an extra charge. Just contact us regarding this request via email at contactus@gameology.com.au and we will correspond with you regarding this.
For domestic customers shipping costs are:

Standard Shipping: $10 flat rate for all orders
Express Shipping: Calculated based on Weight and Distance

NZ Delivery Information

We use Australia Post Express Courier International Parcel for all of our deliveries.

- Calculated by weight. Max 7kg. 

- Delivery times: 2 days to 4 business days

- End-to-end tracking with signature

- Proof of delivery

Pre-Orders

A key service we provide at Gameology is the ability to pre-order items before they’re available for sale on the store shelves. Please review our policy in regards to these orders. 

- If you order other items with pre-order items, we will hold the order until all items are in stock.

- Items marked as available for pre-order will be shipped as soon as stock arrives.

- We recommend placing separate orders unless you are happy to wait.

- Please note the ETA provided is just an estimate, it can occasionally be further delayed. 

*Should you be interested in purchasing a product through us that we do not currently have in stock please contact us directly using the contact form and if we can try source it for you we'll set it up as a pre-order. (Some of our best sellers started off as customer requests!)

Pick-Ups

Our warehouse address is:

10-12 Eileen Rd, 

Clayton South, 3169, Victoria, Australia