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Shipping Policy

AU Delivery

We use Australia Post eParcel for all of our AU deliveries. The delivery times can vary from 2 to 7 business days, but in most cases you should allow approximately 5 business days from the purchase date. If you require it earlier, we can send by Express post for an extra charge. Just contact us regarding this request via email at contactus@gameology.com.au and we will correspond with you regarding this.
For domestic customers shipping costs are:

AU Standard Shipping: $10 flat rate for all orders
AU Express Shipping: Calculated based on Weight and Distance
Note: There is no free shipping option

NZ Delivery

We use Australia Post Express Courier International Parcel for all of our deliveries.


Pick-Ups

Free local pickup is is available from our warehouse location:

10-12 Eileen Rd
Clayton South VIC 3169
Australia

Pickup orders will be prepared the morning after purchase and you will be notified by email when the order is ready to pick up.

Please note if an order is not picked up within 60 days, it will be refunded automatically with a $5 handling fee deducted from the refund.