These terms apply when you offer graded trading cards for sale to Gameology through our Graded Card Buying service.
By submitting certificate numbers to us, you agree to these terms.
1.1 We currently buy PSA graded cards only.
1.2 We are not obliged to make an offer on any card. We only make offers on cards we are actively looking to buy at the time of your submission. A card not receiving an offer is not a comment on its value or condition.
2.1 To make a submission, complete our online submission form with the certificate number printed on the front label of each PSA slab, together with your personal details.
2.2 You may submit as many certificate numbers as you like in a single submission.
2.3 You are responsible for the accuracy of the certificate numbers you provide. Our offer is based on the cards those numbers identify.
3.1 We endeavour to email you an offer within three business days of receiving your submission. This is a target, not a guarantee, and may take longer during busy periods.
3.3 An offer is valid for five business days from the date we email it to you. Card prices fluctuate, and an offer that has expired is no longer capable of acceptance. You are welcome to submit again for a fresh assessment.
3.4 Every offer is made on the basis of the information in your submission and is subject to physical inspection.
4.1 To accept, tell us which offers you are accepting within the validity period. You may accept some, all, or none of the offers we make. You are under no obligation to accept any offer.
4.2 Acceptance creates an agreement for us to buy the identified cards at the offered price, conditional on the cards arriving with us and passing inspection
4.3 Ownership of a card passes to Gameology on payment.
5.1 Once you have accepted, you have two options for proving your cards:
Drop your cards in to one of our retail locations:
- Clayton Retail Store: 10-12 Eileen Rd, Clayton South VIC 3169
- Brunswick Retail Store: 36 Hope St, Brunswick VIC 3056
Mail them to: Gameology, PO Box 57, Mount Waverley VIC 3149
5.2 Please include a note with your name and submission details so we can match your cards to your record. Cards that arrive without identifying details may be delayed while we trace them.
5.3 Your cards must reach us or be posted within 5 business days of your acceptance. Graded cards received or sent after this time may no longer be accepted or offer price may be revised.
5.4 Where you choose to mail your cards to us, you select the carrier, the packaging and the service level. Your cards remain at your risk until they are physically received by Gameology. Gameology is not responsible for loss, theft, delay or damage occurring before your cards reach us.
5.5 We strongly recommend tracked postage with adequate cover for the value of the cards. Please check the terms of the service you select as some carriers limit or exclude cover for collectables, including trading cards.
6.1 On arrival, our TCG team will confirm that the cards match your submission and are authentic.
6.2 We may decline to complete a purchase, or revise our offer, where:
- the certificate number does not match the card submitted;
- the slab is cracked, damaged, tampered with, or has been resealed;
- the card or slab is counterfeit, or we are unable to verify it as genuine; or
- the card is materially different from what your submission described.
6.3 Where we revise or withdraw an offer, we will contact you before taking any further action. You may accept the revised offer, or ask us to return the card.
7.1 Where a card is returned to you — because an offer was revised and you did not accept it, or because we declined to purchase — return postage is at your cost and is payable before dispatch.
7.2 You may instead collect the card free of charge from one of our retail locations.
7.3 When you ask us to post a card back, you will choose the service level and declare a value for cover at the time of dispatch. We will pack your card securely and send it using the service you have chosen. Where a card is lost or damaged in transit despite this, recovery is limited to the cover attached to the service or the value of your card. Whichever is lower.
7.4 Some carriers limit or exclude cover for collectables. Please check the terms of the service you select.
8.1 We will issue payment once your cards have been received and confirmed. This can take up to five business days from the date the cards are received.
8.2 Payment will be made by Bank Transfer or Gift Card.
8.3 You are responsible for providing accurate payment details. Gameology is not responsible for delays or losses caused by incorrect details supplied by you.
8.4 Once payment has been issued, the sale is final.
9.1 By submitting cards to us, you confirm that:
- you own the cards outright, or are authorised to sell them;
- the cards are free of any security interest, or third-party claim;
- the cards are not stolen, and have not been obtained unlawfully; and
- the cards and their slabs are genuine, and have not been altered, tampered with or resealed to your knowledge.
9.2 We may refuse any submission, or decline to complete any purchase, at our discretion.
10.1 We collect your personal details to assess your submission, identify your cards, arrange payment and meet our record-keeping obligations.
10.2 We handle your information in accordance with our Privacy Policy
11.1 Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
11.2 Where any provision of these terms is found to be unenforceable, it is severed and the remaining provisions continue to apply.
Updated: 20/08/2026
