𝐖𝐞 𝐚𝐫𝐞 𝐜𝐮𝐫𝐫𝐞𝐧𝐭𝐥𝐲 𝐨𝐩𝐞𝐧 𝐚𝐧𝐝 𝐭𝐫𝐚𝐝𝐢𝐧𝐠 𝐚𝐬 𝐧𝐨𝐫𝐦𝐚𝐥
While it pains us to have to make this type of announcement again we wanted to be as upfront with our valued customers as possible.
Gameology is still currently operating as normal out of our warehouse however we are taking all necessary precautions and following all current advice from the government to keep both our customers and staff members safe.
Later today we will be putting up a video demonstrating some of the extra measures we have taken to protect our customers who choose to visit us in our retail store.
The following FAQ should help in clearing up some of the common questions we have been receiving from customers.
𝗜𝘀 𝘆𝗼𝘂𝗿 𝘀𝗵𝗼𝘄𝗿𝗼𝗼𝗺 𝘀𝘁𝗶𝗹𝗹 𝗼𝗽𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗽𝘂𝗯𝗹𝗶𝗰?
Yes our showroom is still open to the public however we are taking precautions for both the safety of our patrons as well as our staff by providing all needed cleaning and disinfectant materials to our staff and only allowing a certain amount of customers in the store at any given time.
𝗜 𝗵𝗮𝘃𝗲 𝗮𝗻 𝗼𝗿𝗱𝗲𝗿 𝘁𝗼 𝗽𝗶𝗰𝗸 𝘂𝗽 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝘀𝗵𝗼𝘄𝗿𝗼𝗼𝗺, 𝗖𝗮𝗻 𝗜 𝘀𝘁𝗶𝗹𝗹 𝗰𝗼𝗺𝗲 𝘁𝗼 𝗰𝗼𝗹𝗹𝗲𝗰𝘁 𝘁𝗵𝗶𝘀?
Yes you certainly can. We are handling all click and collect orders as per usual while maintaining heightened safety standards.
𝗜 𝗵𝗮𝘃𝗲 𝗺𝗮𝗱𝗲 𝗮𝗻 𝗼𝗿𝗱𝗲𝗿 𝗼𝗻𝗹𝗶𝗻𝗲 𝗳𝗼𝗿 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, 𝘄𝗶𝗹𝗹 𝘁𝗵𝗶𝘀 𝘀𝘁𝗶𝗹𝗹 𝗯𝗲 𝘀𝗲𝗻𝘁?
Yes absolutely, we are still posting out all national delivery items ordered through Gameology.com.au. Orders are still leaving the Gameology Warehouse on time as per normal however we do ask for customers to be patient in the delivery times for their order as we had previously seen extended delivery times from Australia Post.
𝗜 𝗵𝗮𝘃𝗲 𝗺𝗮𝗱𝗲 𝗮𝗻 𝗼𝗿𝗱𝗲𝗿 𝗳𝗼𝗿 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, 𝘄𝗶𝗹𝗹 𝘁𝗵𝗶𝘀 𝘀𝘁𝗶𝗹𝗹 𝗯𝗲 𝘀𝗲𝗻𝘁?
Currently we are still posting out all international orders as per normal however we do ask for customers to be patient in the delivery times for their order as we had previously seen extended delivery times on international orders.
If there are any other questions that you have in regards to your order please contact our customer service staff either via Facebook chat or here: https://www.gameology.com.au/pages/contact-us