While items are continuing to leave the Gameology warehouse on time we want to inform our customers of some updates to delivery delays affecting Australia Post that they have advised us of.
Over the last three weeks, Australia Post has experienced a significant increase in demand as Victorians have increased their online buying due to stage 4 lockdowns.
At the same time, our business has been required to make additional adjustments in our processing and deliveries workforce to comply with the State Government's COVID safe restrictions.
With the massive demand and workforce capacity constraints, Australia Post has advised there may be an additional 3 day delay for deliveries in Victoria.What we have observed is that due to the backlog of Victorian deliveries some parcels bound for a Victoria address are being re-routed for processing to a NSW depot. Australia Post has advised us that this is to assist backlogged Victorian processing centers and has been done in the aims of delivering your package in the shortest time possible given the current restrictions and circumstances.
We appreciate the implications of these decisions and want to assure you we are doing our very best within these extremely challenging times to bring your orders to you as soon as possible.