We have just upgraded our website, we are still refining the functions and content. Sorry for any inconvenience! We are doing our best to finalise it!

Changes and Cancellations

Can I cancel or change my order after the order is placed?

If you wish to cancel or make changes to your order, you must notify our customer service team in writing via email before 09:00 AM the next day, or 09:00 AM the same day if you have ordered after 12:00 AM midnight. To contact our customer service team, click here.

If it is too late to process the cancellation or change, you may return your order once it is received. For more information on our return and refunds policy, click here.

Can I change the shipping address after the order is placed? 

Due to our fulfilment process, to make any changes to the shipping address you must notify our customer service team in writing via email before 09:00 AM the next day, or 09:00 AM the same day if you have ordered after 12:00 AM midnight. To contact our customer service team, click here.